Never Say These Things To Someone Who Struggles To Open Up

Two businesswomen talking and discussing in office. Female colleagues sitting on couch. Work teamwork people job concept

If you’re trying to have a conversation that goes beyond the surface, what you say can make all the difference. Encouraging someone to open up isn’t just about asking the right questions; it’s also about avoiding the wrong statements. The wrong words can shut down a conversation faster than you might think. So if you’re eager to foster a genuine connection, steer clear of these 13 phrases. Here’s what not to say if you’re hoping for someone to share their thoughts and feelings.

1. “I Know Exactly How You Feel.”

Two businesswomen talking and discussing in office. Female colleagues sitting on couch. Work teamwork people job concept

While it might seem empathetic, claiming to know exactly how someone feels can shut down a conversation. It’s a phrase loaded with assumptions, suggesting that their experience isn’t unique or valid. Dr. Lisa Damour, a renowned psychologist, explains that this statement can inadvertently make people feel misunderstood or minimized. Instead, try acknowledging their feelings without drawing parallels to your own experiences. This allows people the space to express their own emotions without feeling overshadowed.

When you imply that their feelings are not unique, it can lead them to believe you aren’t truly listening. This can make them feel isolated rather than supported. Instead, use open-ended questions to give them the platform to express what they’re going through. This approach not only validates their emotions but also shows that you’re genuinely interested in understanding their perspective. Remember, listening is just as important as speaking when it comes to meaningful conversations.

2. “Try To Calm Down.”

Young couple sitting on the sofa discussing at home.

Telling someone to “calm down” often has the opposite effect. It’s a well-intentioned phrase that frequently comes off as dismissive, as it suggests that the other person’s feelings are excessive or unwarranted. Emotional states are deeply personal, and what might seem trivial to you may be significant to someone else. When you tell someone to calm down, it can feel like you’re brushing off their concerns. Instead, acknowledge their feelings and ask how you can help them feel better or more at ease.

Offering a listening ear rather than unsolicited advice can make all the difference. You might find that simply allowing them the space to express themselves is enough to bring emotions down a notch. When someone is upset, listening and validating their feelings can be more effective than trying to control their emotional state. By taking this approach, you encourage an open dialogue and show that you respect their right to feel however they do. This can lead to a more trusting and open communication channel in the long run.

3. “Everything Happens For A Reason.”

woman talking to man in office

While this phrase might be intended to provide comfort, it can often feel dismissive or even condescending. According to Dr. Brené Brown, a research professor known for her work on vulnerability, phrases like this can minimize the complexity of someone’s feelings by attributing them to a vague, overarching reason. It can make people feel like their emotions aren’t valid or that they should simply accept their situation without question. Instead, it’s better to acknowledge the difficulty of the situation and offer your support.

Offering a shoulder to lean on can be far more comforting than a well-meaning cliché. People need to feel that it’s okay to express their pain or confusion without having to attach it to a larger narrative. By avoiding this phrase, you encourage an honest discussion about what they’re going through. This allows for a more genuine connection and deeper understanding of their perspective. Being present and available speaks volumes and fosters a safer space for open conversation.

4. “At Least It’s Not Worse.”

angry male boss talking to female worker

Using phrases like “at least it’s not worse” can undermine someone’s feelings and reduce the complexity of their emotions to a simple comparison. This approach can unintentionally invalidate what they are experiencing by suggesting their feelings are not justified. While it might seem like a way to offer perspective, it often has the opposite effect by minimizing their experience. People are entitled to feel the way they do, regardless of how their situation stacks up against others. A more helpful response would be to acknowledge their emotions and offer your support in any way they need.

Offering a listening ear and showing empathy can create a space where they feel comfortable opening up further. Remember, the goal is not to fix their problems but to show them you care and are willing to listen. Instead of comparing their situation to others, focus on understanding their perspective. This will not only support them in the moment but can also build a foundation for more open and honest communication in the future. Encouraging someone to share their feelings without judgment fosters trust and deepens your connection.

5. “You’ll Get Over It.”

Although intended to be reassuring, telling someone they’ll “get over it” can feel dismissive. It implies that their feelings are temporary and not worth the airtime, which can be hurtful when someone is in distress. According to Dr. Guy Winch, a psychologist specializing in emotional health, people need their emotions validated to process them effectively. Instead of suggesting that they move on, try listening and showing empathy for their current state. This can make them feel heard and understood, creating a more open environment for them to express themselves.

By acknowledging their feelings, you offer validation rather than dismissal. This approach can help them process their emotions and eventually find their own way to move forward. Listening actively and offering support without pushing them toward a resolution can lead to a more genuine and heartfelt conversation. Remember, everyone processes emotions at their own pace, and rushing them can close the door to open dialogue. By doing so, you build trust and show that you value their emotional well-being.

6. “You’re Being Too Sensitive.”

Accusing someone of being too sensitive places the blame on them for having feelings. This can make them feel like their emotions are unjustified or overblown, which discourages them from opening up. Empathy is key when someone is sharing their emotions, and calling them sensitive suggests a lack of understanding. Instead, express your willingness to understand their perspective and ask how you can support them. This approach validates their feelings and encourages more open dialogue.

When people are told they’re too sensitive, they may shut down emotionally to avoid judgment. This not only limits the depth of your current conversation but also affects future interactions. Showing empathy can make a meaningful difference in how comfortable they feel expressing themselves. By fostering an environment of acceptance and understanding, you invite them to share their thoughts and feelings without fear of criticism. This creates a safer space for both parties to engage in more meaningful and supportive conversations.

7. “Just Forget About It.”

Encouraging someone to forget about their worries can seem dismissive and unhelpful. According to psychiatrist Dr. Judith Orloff, people often need to process their emotions rather than simply forget them. Dismissing their feelings can prevent them from working through what’s bothering them, leading to unresolved emotions. Instead of urging them to forget, offer to listen and help them talk through their feelings. This approach validates their emotions and allows them to explore solutions at their own pace.

Emotional processing is a crucial part of healing and understanding oneself. By offering your support and a listening ear, you enable them to work through their emotions more effectively. When you encourage open discussion, you provide an opportunity for deeper understanding and empathy. This fosters a connection that is not only supportive but also builds a strong foundation for future interactions. Remember, offering to listen can be far more beneficial than urging someone to move on prematurely.

8. “I’m Sure It’s Not That Bad.”

Two colleagues with drinks discussing working points.

Dismissing someone’s feelings with “I’m sure it’s not that bad” can make them feel belittled. This phrase minimizes their experience and may suggest that their perspective is invalid. Everyone experiences challenges differently, and what may seem minor to you could be significant to someone else. Instead, acknowledge their feelings and ask how they’re coping with the situation. This lets them know that they’re not alone and that you’re there to support them.

Offering empathy instead of dismissal helps create an open and trusting environment. When you listen without judgment, you encourage them to share more freely. This not only supports them in the moment but also strengthens your relationship by fostering open communication. By avoiding dismissive language, you show that you value their emotions and are interested in understanding their experience. This approach can lead to more meaningful conversations and connections.

9. “You Shouldn’t Feel That Way.”

Telling someone how they should or shouldn’t feel invalidates their emotions. It implies that there is a “correct” way to feel, which can make them second-guess their own emotions. This often leads to them shutting down or feeling guilty about their feelings. Instead, acknowledge their emotions and offer support by asking how you can help. This shows that you respect their emotional process and are willing to be there for them.

By validating their emotions, you encourage a healthier, more open dialogue. This allows them to explore their feelings without fear of judgment or correction. Listening actively and offering empathy can help them feel more comfortable expressing themselves. By taking this approach, you foster a supportive environment where they feel safe to share. This not only benefits the current conversation but also strengthens your relationship over time.

10. “That’s Not A Big Deal.”

two women chatting in a cafe

Minimizing someone’s concerns by telling them it’s not a big deal can be damaging. It suggests that their feelings or experiences are trivial and not worth discussing. Everyone faces challenges uniquely, and what might seem minor to you could be major for them. Instead, listen actively and ask questions to better understand their perspective. This approach shows that you value their feelings and are interested in supporting them through whatever they’re facing.

By avoiding dismissive language, you create a space where they feel comfortable opening up. Active listening and empathy can significantly boost their confidence in sharing their thoughts. This leads to a more authentic connection and a stronger relationship. Encouraging open dialogue without minimizing their experience shows that you respect their perspective. This not only validates their feelings but also fosters a more trusting and open relationship.

11. “It Could Be Worse.”

couple sad argue fight depressed

Saying “it could be worse” implies that their feelings aren’t valid because of someone else’s misfortune. This can make people feel guilty or embarrassed for feeling the way they do. Emotions are not a competition, and everyone’s experience is valid in its own right. Instead of making comparisons, acknowledge their feelings and offer your support. This creates a more supportive environment where they feel comfortable expressing themselves.

By validating their emotions, you allow them to process their feelings without judgment. This encourages open communication and helps build a stronger, more trusting relationship. Listening and showing empathy can make a significant difference in how open they feel. By creating a safe space for them to share, you demonstrate that you respect their emotional journey. This fosters a more meaningful and supportive connection between you both.

12. “You’re Just Overthinking It.”

two businessmen having a discussion

Labeling someone as an overthinker can make them feel as though their concerns are invalid. It suggests that they’re fabricating issues rather than working through legitimate feelings. This can discourage them from sharing their thoughts in the future out of fear of being judged. Instead, offer to listen and help them sort through their thoughts without labeling them. This approach shows that you respect their process and are willing to support them.

Listening without judgment encourages a more open and honest dialogue. By offering empathy and understanding, you help them feel more comfortable expressing themselves. This not only benefits the current conversation but also strengthens your relationship. By validating their feelings, you create a space where they feel safe to share their thoughts and concerns. This fosters a deeper, more meaningful connection between you both.

13. “Let’s Talk About Something Else.”

Caucasian woman assistant talking and discussing work to businesswoman.

Suddenly changing the subject can signal that you’re not interested in what they have to say. This can make them feel overlooked and unimportant, which can discourage them from opening up in the future. Instead, let the conversation flow naturally and allow them to express what they’re going through. If the topic is too heavy or you’re not equipped to handle it, it’s okay to set boundaries gently, but make sure to acknowledge their feelings first. This shows that you respect their need to talk and are willing to support them in other ways.

By creating an open and supportive environment, you help them feel more comfortable sharing. Listening actively and showing empathy can make a meaningful difference in how open they feel. It’s important to balance your own boundaries with their need to express themselves. By fostering a supportive atmosphere, you encourage more open and authentic conversations. This not only helps the current situation but also strengthens your relationship over time.