14 Ways An Emotionally Mature Person Handles Difficult People

14 Ways An Emotionally Mature Person Handles Difficult People

Dealing with difficult people is frustrating, but how you handle these situations says a lot about your emotional maturity. Being emotionally mature doesn’t mean you won’t ever get annoyed or upset, of course — it’s more about how you manage those feelings and reactions. Here’s how the most laid-back people manage to deal with the most trying individuals with ease.

1. They stay calm.

Emotionally mature people are like ducks – calm on the surface, even if they’re paddling like crazy underneath. They don’t let their emotions escalate the situation. Staying calm helps them think more clearly and respond more effectively. It’s about taking a deep breath and not reacting impulsively. This calmness can also have a soothing effect on the difficult person they’re dealing with. It’s like fighting fire with water, not more fire.

2. They set boundaries.

Setting boundaries is key. It’s like building a fence – it keeps the good stuff in and the bad stuff out. Emotionally mature people know their limits and make them clear. This might mean saying no to extra work dumped on them or not engaging in gossip. Boundaries are about self-respect and ensuring that they’re not taken advantage of.

3. They know when to walk away.

Sometimes, the best thing to do is to walk away. Emotionally mature individuals recognize when a situation is toxic or unchangeable. They’re not afraid to remove themselves from negative environments or relationships. It’s about recognizing that their peace of mind is more important than trying to fix an unfixable situation.

4. They don’t take things personally.

When dealing with difficult people, it’s easy to feel like their behavior is a personal attack. Emotionally mature individuals understand that it’s often more about the other person’s issues. They don’t get hooked by every snide remark or critical comment. It’s like having a Teflon coating – the negativity just slides right off.

5. They practice empathy.

Empathy is like trying to see the world through someone else’s glasses. Emotionally mature people try to understand where the difficult person is coming from. Maybe they’re under stress or dealing with personal issues. Understanding doesn’t mean excusing bad behavior, but it can help in handling the situation more compassionately.

6. They communicate clearly.

Clear communication is their superpower. They say what they mean and mean what they say, but without being aggressive or confrontational. It’s about being assertive and honest, not passive or passive-aggressive. They tackle issues head-on but in a way that’s respectful and clear.

7. They choose their battles.

Not every hill is worth dying on. Emotionally mature people know this. They don’t get drawn into every argument or drama. They can assess a situation and decide if it’s worth their energy. Sometimes, the best response is to just let things go.

8. They seek solutions, not arguments.

Instead of getting trapped in endless arguments, they look for solutions. It’s like focusing on the road ahead, not the rearview mirror. They’re more interested in resolving the issue than in being right. This problem-solving approach can defuse tensions and lead to more productive outcomes.

9. They take care of themselves.

Dealing with difficult people can be draining. That’s why emotionally mature people prioritize self-care. It’s like putting on your own oxygen mask first. They know that looking after their own well-being helps them handle stress better and stay emotionally balanced.

10. They avoid confrontation.

Difficult people also tend to be overly dramatic ones, meaning that they’ll take offense at even the slightest comment and start fights over non-issues. As a result, emotionally mature people know to tread lightly so that they don’t inadvertently invite an argument or explosion. They avoid topics they know might trigger an outburst and try to keep their interactions generic.

11. They turn an enemy into an ally.

Emotionally mature people know that the best way to deal with a difficult person is to get them on side. They’ll look for common ground and find ways to connect with them so that they develop a rapport. Being on the same team as the person means they’re less likely to become the target of their bad behavior (or at least that’s the idea!)

12. They stand up for themselves.

While they don’t want to start trouble, if a difficult person does push them too far, emotionally mature people will hold their own and stand up for themselves. They respect themselves too much to let anyone belittle them or treat them badly.

13. They focus on what they can control.

They know that they can’t control anyone’s actions or reactions but their own, so that’s what emotionally mature people focus on. They don’t get too caught up on what the difficult person may or may not do or think — instead, they concentrate on making sure they stand behind their own behavior and can go to sleep at night knowing they handled themselves with dignity and care.

14. They practice self-reflection.

Emotionally mature people are aware that they’re not perfect either, and they’re always trying to grow and improve themselves in every area of life. They don’t simply cast the blame on difficult people — they always think about their own behavior and question whether there’s anything they could be doing differently or better.

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Originally from Australia, Emma Mills graduated from the University of Queensland with a dual degree in Philosophy and Applied Linguistics before moving to Los Angeles to become a professional matchmaker (a bit of a shift, obviously). Since 2015, she has helped more than 150 people find lasting love and remains passionate about bringing amazing singletons together.

Emma is also the author of the upcoming Hachette publication, "Off the Beaten Track: Finding Lasting Love in the Least Likely of Places," due out in January 2025.
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