How To Deal With Someone With A Horrible Attitude

We all know that one person – coworker, relative, even the grumpy barista – who brings a whole raincloud of negativity wherever they go. Dealing with their bad attitude can be draining. Here’s how to handle it without turning into a grumpy blob yourself.

1. Remember it’s not about you.

Most times, a perpetually sour attitude isn’t personal. People are dealing with their own stuff, and it spills over. Don’t automatically take it as a reflection on you. Understanding this helps you detach emotionally and not internalize their negativity. After all, chances are, their grumpiness exists regardless of your actions.

2. Don’t engage in their drama.

Negative people thrive on getting a reaction. Refuse to play their game – don’t argue, get defensive, or try to reason with them. Stay calm and neutralize their attempts to drag you down with them. Think of yourself as a Teflon pan – their bad energy can’t stick to you! Remember, engaging only fuels the fire.

3. Make boundaries your BFFs.

Decide where your limits are, and stick to them! If they’re being rude, calmly say, “I don’t like being spoken to like that,” and then walk away. If they’re constantly complaining without doing anything to fix it, politely decline to help next time. Be assertive but not aggressive. Your boundaries will help to protect you from their negativity.

4. Limit your exposure if at all possible.

Can you avoid this person as much as possible? Minimize interactions for your own mental health. If it’s a coworker, keep conversations strictly work-related. If it’s unavoidable, prepare some mental escape routes (think happy thoughts, plan your dinner, etc.). Treat it like avoiding a splash zone – the less exposure, the less likely you’ll get soaked in their negativity.

5. Find your compassion (if you can).

Sometimes, understanding that grumpy people are often hurting on the inside helps diffuse their negativity. This doesn’t mean excusing bad behavior, but a little empathy can go a long way in managing your OWN reaction. Sometimes a little pity can be more disarming than defensiveness.

6. Focus on what you can control.

You can’t change them, but you CAN control your own reactions. Refuse to let them ruin your day or steal your inner peace. Choose to focus on the positive aspects of your life and cultivate a mindset they can’t touch. Your energy is a precious resource – don’t waste it on someone unwilling to change.

7. Surround yourself with positivity.

Mature married couple fighting, blaming and accusing each other, having relationship problem at home. Middle-aged man and his wife on verge of divorce or separation, arguing indoors

Counteract that negativity by spending time with uplifting people. Seek friends and colleagues who bring good vibes, who remind you that most people aren’t out to get you. This helps refill your “positivity tank” and strengthens you against those inevitable grumpy encounters. Let their sunshine dilute the impact of the other person’s gloomy outlook.

8. Figure out whether your well-being is affected.

If this person is making your work or home life miserable, it might be time for a bigger conversation, whether it’s with HR or a trusted friend to help you strategize. Your mental health matters, and sometimes, stronger boundaries are required. If they’re chipping away at your happiness, it’s time to reassess whether the relationship (or job!) is worth the cost.

9. Try the “Broken Record” Technique.

Angry Caucasian man and senior dad sit separate on couch ignore avoid talking after quarrel fight. Mad stubborn mature father and adult grown son have family misunderstanding. Generation gap concept.

If they continually vent or complain about the same thing, calmly repeat a neutral phrase like, “I hear what you’re saying”or “That sounds frustrating.” Don’t offer solutions or engage; just acknowledge. This shows them you’ve heard the complaint once and refuse to participate further.

10. Throw a bit of humor in the mix.

Frustrated couple, headache and fight on sofa in divorce, disagreement or conflict in living room at home. Man and woman in toxic relationship, cheating affair or dispute on lounge couch at house

Sometimes, a lighthearted joke or a playful response can disarm a perpetually negative person. Don’t be mean, but some well-timed sarcasm or gentle teasing could shift the dynamic, catching them off guard. Just be sure your humor is more playful than biting.

11. Focus on the task, not the person.

If you need to collaborate with them, steer the conversation towards the specific task at hand. Zero in on the practicalities of the project, leaving no space for their negativity to seep in. Being relentlessly focused on the work can help keep things professional and less emotional.

12. Try a bit of redirection.

When they start down their negativity rabbit hole, try gently shifting the topic. “Speaking of X, did you hear about…” or “Hey, I just remembered…” can work if timed well. It’s a subtle way of saying “not interested” to their bad vibes without outright confrontation.

13. Find some support from people you trust.

Is someone else suffering from the same sour attitude? Talk to a trusted coworker or friend to vent and strategize. Sometimes, knowing you’re not alone helps, and you might discover helpful tips or ways to manage the situation together.

14. Look out for number one.

Regular exposure to negativity can take a toll. Prioritize self-care — exercise, a good hobby, or therapy can be powerful antidotes to someone’s bad mood. When your own “emotional cup” is full, their negativity has less power to bring you down.

15. Know when to walk away.

Sometimes, all you can do is disengage. If the interaction becomes hostile or abusive, it’s perfectly okay to walk away – your safety and sanity matter most. Refusing to be their emotional punching bag sends a powerful message.

16. Consider whether it’s worth addressing directly.

Rarely, but sometimes, having a calm, private conversation about their attitude’s impact could help. Choose your words carefully: “I’ve noticed you seem frustrated lately. Is there something I can help with?”. It might not change them, but sometimes speaking up is worth trying for your own peace of mind.

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Gail is Bolde's social media and partnership manager, as well as an all-around behind-the-scenes renaissance woman. She worked for more than 25 years in her city's local government before making the switch to women's lifestyle and relationship sites, initially at HelloGiggles before making the switch to Bolde.
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