There’s nothing worse than minding your own business in a store, checking out what’s on offer, and then a pushy salesperson comes over to try to convince you to buy stuff you don’t want or need. It’s so annoying that even if you did intend to spend some money there, suddenly, you no longer want to. If they don’t take the hint to leave you alone so you can browse in peace, here are some things you can say.
1. “No thanks, I’m good!”
Sometimes the best approach is just being straightforward and direct. There’s really no need for elaborate explanations – respect your own time and theirs and cut them off before they start babbling on even more. Remember, it’s perfectly okay to say “no” without apologizing for it.
2. “I’m just browsing, thanks.”
Obviously, this is only for in-store shopping experiences, but it’s a classic for a reason. It lets the salesperson know that you’re not ready for a pitch right now and that you’ll find them if you need help. You want to be able to check things out in peace. Plus, who knows? You might actually find something you like while browsing on your own terms!
3. “Ah, I already have something just like it!”
Whether it’s a gym membership or a new phone plan, a simple “I already have something similar, thanks!” shuts down the conversation quickly. No need to get into specifics. It doesn’t matter if your current version is a bit outdated – they don’t need to know that! Of course, you’ll have to be prepared for the employee to tell you why what they’re selling you is better…
4. “Sorry, that’s out of my budget right now.”
We’re in a cost of living crisis, so no decent person is going to continue arguing their case when you say this. Try something like, “Sounds interesting, but unfortunately, it’s not in my budget right now.” They might try counteroffers, so stay firm with a simple “no thanks.” Don’t feel pressured to justify your finances to a stranger.
5. “I actually like what I have already!”
This one is perfect for deflecting upgrades or add-ons you don’t want. “I’m actually pleased with my current [phone plan/cable package/whatever] — thanks, though!”. Sometimes the best way to avoid buying something new is to appreciate what you already have. Salespeople are trained to make you feel dissatisfied, so counter that feeling!
6. “I’m in a hurry, sorry!”
If you want a polite escape route, this one is perfect. Bow out gracefully by letting them know you don’t have time to talk. “I’d love to chat, but I’m in a bit of a rush right now.” Most salespeople will recognize this means it’s not a good time for their pitch. Plus, it’s often true! We’re all busy and our time is valuable.
7. “What makes this so good?”
If they get pushy, turn the tables. “That’s interesting, but what makes you think I need this?” is a way of putting them on the spot to justify their approach, which often ends up making them back down when they know they can’t do it. It also forces them to actually consider whether what they’re selling is a good fit for you, instead of just assuming.
8. “Great, I’ll let my [sibling/friend/colleague] know — they might want one.”
Maybe you know someone who might actually be interested in what’s on offer. In that case, something like, “Not for me, but you know, my friend [name] was just looking for something like this” could come in handy. It gets you off the hook and you might even do a good deed. Plus, it’s a win-win – your friend might find what they need, and the salesperson has a new lead.
9. “Oops, sorry — you’re breaking up!”
This is a good one for those annoying phone calls companies make to sell (or upsell) their services. “Sorry, I think the connection’s bad, I can barely hear you!” usually gets them to hang up quickly (or you can just hang up on them). If you feel a bit sneaky, you can even add some fake static noises for extra effect. Remember, you’re not obligated to stay on the phone with anyone you don’t want to talk to.
10. “I’m really not interested, but thank you!”
If they’re mega-persistent, a simple, “I appreciate the information, but I’m really not interested” followed by silence should do the trick. Avoid getting drawn into an argument because it’s pointless and will make you look like the jerk. Sometimes, repeating your polite “no” is the most effective way to get them to back off and leave you alone.
11. “I’m late for a dentist appointment, I have to go!”
It’s okay to give a genuine reason if you have one. “I’m actually on my way to pick up my kids,” or “I’m heading into a meeting” are hard to argue with. Most people understand that family or work obligations take priority. Don’t feel guilty about prioritizing your own schedule. Also, don’t feel bad for making up an unmissable appointment if it’s your only way out. We’ve all done it!
12. “Sorry, but I can’t discuss this with you right now.”
Blame it on a vague rule like, “Thank you, but I have a policy of not discussing [finances/subscriptions/whatever] with salespeople.” This makes it sound non-negotiable, plus it adds a layer of formality that some salespeople will hesitate to push against (if they have any common sense, that is). Plus, it’s kind of fun coming up with your own personal “policies.”
13. “Great, I’ll consider it in the future.”
This one helps soften the rejection if you feel a bit bad because you know they’re working on commission. “It’s not the right time for me now, but maybe I’ll reach out in the future” gives them a sliver of hope so they’re more likely to leave you alone. Let’s be honest, you’re probably never going to reach out, but it makes the interaction a bit smoother for everyone.
14. “How about you email me some more info?”
“Sounds interesting. Could you send me some information to look over?” Something like this means you’ll have to hand over your email address, but you could just send the message to spam and then cheerfully ignore any follow-up.
15. “I’m actually on a shopping ban!”
If you’re feeling friendly, “Thanks, but I’m allergic to new subscriptions,” or “I’m on a mission to not buy anything today” add some levity while still getting your point across. A little bit of humor can diffuse tension and make an awkward situation a bit more lighthearted.
16. Walk Away
For super aggressive salespeople, sometimes the safest bet is simply to physically remove yourself. It’s not rude – you don’t owe them your time, and your safety and comfort come first. If someone’s making you feel weird, you have every right to exit the situation.
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